Shipping Policy
🚚 Shipping Policy
Last Updated: 15th Nov 2025
At Nashedge, we are committed to delivering your orders quickly, safely, and reliably across India. Please read our shipping policy carefully to understand how your orders are processed.
📦 Order Processing
-
All confirmed orders are processed within 24–48 business hours (excluding Sundays and public holidays).
-
Once your order is dispatched, you will receive an email and/or SMS notification with the tracking details.
🚚 Shipping & Delivery Timelines
-
Metro Cities (Delhi, Mumbai, Bangalore, etc.): 3–5 business days
-
Tier 2 & Tier 3 Cities: 4–7 business days
-
Remote / Outlying Locations: 7–10 business days
Note: Delivery timelines may vary slightly due to courier delays, festivals, strikes, or unforeseen circumstances.
💰 Shipping Charges
-
Free Shipping on all prepaid orders above ₹999 (within India).
-
For orders below ₹999, a flat shipping fee of ₹49–₹79 (depending on pincode) will be charged.
-
Cash on Delivery (COD) orders may include an additional COD handling fee.
📍 Serviceable Locations
-
We currently ship across all major cities and towns in India.
-
If your pincode is not serviceable by our courier partners, our support team will contact you to arrange an alternative.
🔎 Order Tracking
-
You can track your order anytime using the tracking link sent via email/SMS after dispatch.
-
For assistance, you can also contact our customer care team.
❗ Delayed or Failed Deliveries
-
If your package is delayed, lost, or returned due to an incorrect address or customer unavailability, reshipping charges may apply.
-
Nashedge will not be held responsible for delays caused by courier partners or natural calamities.
📞 Customer Support
For any shipping or delivery-related queries, you can reach out to us at:
Email: sales@nashedge.com
Phone/WhatsApp: 8368838122
Working Hours: Mon–Sat, 10 AM – 7 PM